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Frequently Asked Questions & Answers

What do you serve? We serve continental breakfasts and lunches, office dinners, party platters, assorted desserts and beverages for working meetings and get-togethers. Call us to cater your meetings, birthdays, departures and other celebrations.

What are your hours? We deliver your order 7 days a week, 24 hours a day.

How can I order from you? You can order 24 hours per day by calling our voice mail order line, or by sending us a fax. We confirm all your orders, whether by voice or by fax.

By when do I need to order? We request that your order be placed by 2:00 PM the day before requested delivery date. If you have a late order we hope you will still call us, we will do our best to accommodate you.

If I want my goodies for an 8:00 AM meeting, for what time should I order my delivery? We request that you place you orders for delivery at least 30 minutes before your meeting starts.

Where do you deliver and what are your delivery charges? We deliver throughout the Bay Area, even in the parks and by the ocean! Our minimum delivery and/or pickup charge is $5.00 A mileage charge of $1.50 / mile applies for orders delivered outside of downtown Oakland.

What is included in your charges? Your order is delivered complete with napkins and disposable paper and plastic utensils at no extra charge. Tablecloths and platter service are provided at a nominal extra charge and flowers are supplied as requested at cost with a 25% handling surcharge.

How do I pay you and can you bill me? We will open an account for you if you have good credit and we will send you our invoice after your delivery. our items are net due on presentation and we do not send statements. Overdue invoices carry late payment and interest charges.

Thank you for your business, we truly appreciate your patronage. We will always work hard to merit the confidence you've shown in us by choosing to serve you.

Call 1 (800) THE FOOD

(1-800-763-3663)
Fax: 1 (510) 596-8800